How to Renew or Reactivate Your Subscription in Entuitive Workforce
Subscription renewal or reactivation in Entuitive Workforce involves updating your compliance information, completing the associated processes, and ensuring successful payment. Below, we outline the comprehensive steps to guide you through this process.
General Steps for Renewal or Reactivation
Log in to Your Account: - Open Entuitive Workforce and log in with your credentials.
Locate Subscription Management: - Navigate to the “Annual Compliance Subscription” section in your account.
Update Billing Information: - Ensure the credit card details on file are correct. - Update your payment method if necessary.
Complete the Subscription Purchase: - Select and purchase an annual subscription package. If your subscription has been deactivated, this will also initiate the reactivation process.
Ensure Compliance and Background Check: - If prompted, complete the background screening process. Make sure your browser’s pop-up blocker is disabled to avoid interruptions. - Review and update documents such as your GST number, business license, or any other required compliance certifications. Expired documents may delay the process.
Confirm Completed Steps: - Verify that all steps have been finalized. This includes background screening, document updates, and payment confirmation.
Troubleshooting Common Issues
Payment Failure: - Double-check your credit card details and re-enter them if necessary. - Retry the payment through the “Annual Compliance Subscription” tab.
Platform-Specific Navigation: - If you face issues accessing the subscription purchase section or background screening process, ensure you are using a compatible browser and have disabled any pop-up blockers.
By following the steps above, you can successfully renew or reactivate your subscription. Remember to ensure that all compliance requirements are met and payment information is accurate to avoid delays. If you encounter additional difficulties, contact our customer support team for further assistance.